Privacy Policy

Privacy Policy

Last Updated: 10/09/2024

At Redcandee, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Insert Website URL] and make purchases. Please read this Privacy Policy carefully. By using our website or services, you agree to the collection and use of your information in accordance with this policy.

If you do not agree with the terms of this Privacy Policy, please do not access our website or services.


1. Information We Collect

We collect several types of information in order to provide you with a smooth and personalized shopping experience:

1.1. Personal Data
When you make a purchase or attempt to make a purchase through the website, we collect certain information from you, including:

  • Your name
  • Billing and shipping addresses
  • Payment information (including credit card numbers or other payment details)
  • Email address
  • Phone number

1.2. Non-Personal Data
We automatically collect certain information when you visit our website, such as:

  • Your IP address
  • Browser type and version
  • Referring website
  • Device information
  • Time zone and location data
  • Pages visited and time spent on our site

This data is collected through cookies, log files, and web beacons to improve our services and user experience.


2. How We Use Your Information

We use the information we collect in various ways, including:

  • To process your orders and deliver the products you purchase
  • To send you order confirmations, updates, and customer support communications
  • To improve our website and services based on your feedback and browsing behavior
  • To process payments securely
  • To personalize your experience by showing relevant ads and product recommendations
  • To comply with legal obligations

We do not sell or rent your personal information to third parties.


3. How We Share Your Information

We may share your information in the following circumstances:

3.1. Third-Party Service Providers
We share your information with third-party service providers that assist us in operating our website, processing payments, shipping products, and performing related services. Examples include:

  • Shopify (our e-commerce platform)
  • Payment processors
  • Shipping carriers
  • Marketing and advertising platforms

These third-party providers have access to personal information only to perform specific services on our behalf and are obligated to keep it confidential.

3.2. Legal Compliance
We may disclose your information when required to do so by law, such as responding to a subpoena or to protect the rights, property, or safety of Redcandee, our customers, or others.


4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect non-personal data to enhance your browsing experience and gather information about our site’s traffic and interaction. Cookies help us:

  • Recognize your browser and remember your preferences
  • Track user activity on our website to improve our services
  • Analyze how you interact with our site to enhance user experience

You can choose to disable cookies through your browser settings, though this may affect some functionalities on our website.


5. Data Security

We implement a variety of security measures to safeguard your personal information. These include encryption, secure server technology, and other precautions to protect against unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.


6. Your Data Rights

Depending on where you live, you may have the following rights regarding your personal information:

  • Access: You have the right to request a copy of the personal information we hold about you.
  • Correction: You have the right to request that we correct any incomplete or inaccurate information.
  • Deletion: You have the right to request the deletion of your personal data, subject to certain legal obligations.
  • Opt-Out: You may opt out of receiving marketing emails from us by following the unsubscribe instructions included in each email or by contacting us directly at cerno4900@gmail.com.

7. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms or external payment providers. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to read their privacy policies when visiting their sites.


8. Children’s Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If we discover that we have unintentionally collected personal information from someone under the age of 18, we will take steps to delete that information.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in response to changes in legal, operational, or business practices. Any changes will be posted on this page, and the "Last Updated" date will be revised. By continuing to use our website or services after any changes, you accept the updated Privacy Policy.


10. Contact Information

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your data rights, please contact us at:

Redcandee
Email: cerno4900@gmail.com
Address: 8100 Anderson Mill Road, Austin, Texas