Terms and Conditions
Terms and Conditions
Last Updated: 10/09/2024
Welcome to Redcandee! These Terms and Conditions ("Terms", "Agreement") are an agreement between Redcandee ("we", "us", or "our") and you ("Customer", "User", or "you"). This Agreement outlines the terms and conditions that govern your use of our website, products, and services available through [Insert Website URL] (the "Site"). Please read these Terms carefully before using our services.
By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access or use our services.
1. General Conditions
1.1. You must be at least 18 years of age to use our website or purchase products from us. By placing an order, you represent that you meet this age requirement.
1.2. We reserve the right to refuse service to anyone for any reason at any time.
1.3. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service, products, or website content without express written permission by us.
2. Products and Services
2.1. We strive to provide accurate descriptions of our products. However, we do not warrant that the product descriptions, images, or other content on the website are accurate, complete, reliable, current, or error-free.
2.2. All products are subject to availability, and we reserve the right to limit the quantities of any products or services we offer.
2.3. We may discontinue products at any time without notice. Prices for our products are subject to change at any time.
3. Pricing and Payments
3.1. All prices displayed on our website are in US Dollars unless otherwise stated.
3.2. You agree to pay all charges associated with your purchase, including any applicable taxes, shipping fees, and handling charges.
3.3. We accept various payment methods, including [list payment methods: credit cards, PayPal, etc.]. By placing an order, you authorize us to charge your payment method for the total amount of your purchase.
4. Shipping and Delivery
4.1. We aim to process and ship orders within 7 business days. However, delivery times may vary depending on your location and other factors beyond our control.
4.2. You are responsible for providing accurate shipping information. We are not liable for any delays or misdeliveries due to incorrect or incomplete shipping details provided by you.
4.3. Risk of loss and title for products purchased from us pass to you upon our delivery to the carrier.
5. Returns and Refunds
5.1. We accept returns on eligible items within 30 days of delivery. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
5.2. Certain products, including personalized or customized items, are non-refundable unless they arrive damaged or defective.
5.3. To initiate a return, please contact our customer support at cerno4900@gmail.com. We reserve the right to reject returns that do not meet our policy.
6. Intellectual Property
6.1. All content, trademarks, logos, and intellectual property displayed on our website are owned by or licensed to Redcandee. You may not use any of our intellectual property without prior written consent from us.
6.2. You agree not to infringe, misappropriate, or otherwise violate our intellectual property rights.
7. Limitation of Liability
7.1. To the maximum extent permitted by law, we are not liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of our products or services.
7.2. We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.
8. Governing Law
8.1. These Terms shall be governed by and construed in accordance with the laws of Austin, Texas, without regard to its conflict of law provisions.
8.2. Any disputes arising under or in connection with these Terms shall be resolved in the courts located in Austin, Texas.
9. Changes to Terms and Conditions
9.1. We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our website or services after any changes constitutes your acceptance of the revised Terms.
10. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Redcandee
Email: cerno4900@gmail.com
Address: 8100 Anderson Mill Road, Austin, Texas